cafecodex Legal
Refund Policy
We want you to shop with confidence. This policy explains when refunds are granted and how to ask for one so you can resolve a mistake quickly.
Last updated: February 8, 2026
Overview
We want you to be satisfied with your purchases. This policy explains when refunds are available and how to request one.
Digital products
We offer refunds for digital purchases within 14 days of the purchase date. If you were charged in error or the product is defective, please contact our support team within 14 days to request a refund.
How to request a refund
Contact our support team at firstore496@gmail.com with your order number and a brief description. We will review your request and issue approved refunds within 5–10 business days.
Consumer rights
This policy does not affect any statutory rights you may have under applicable consumer protection laws. If local law provides for additional consumer rights, those rights will apply.
Contact
For refund requests, contact support at firstore496@gmail.com.
Payment Processing
All payments are processed by Paddle.com Market Limited ("Paddle"), who acts as the Merchant of Record for all transactions. Refunds, when approved, are issued via Paddle and returned to the original payment method used at checkout.